Dynamics 365

Dynamics 365

INSIGHTS/OVERVIEW

Dynamics 365 is a suite of business applications in the cloud. These applications help businesses run more effectively. The software helps with functionalities such as Operations, Field Service, Sales, Customer Service, Marketing and Finance.

Tiege aim is to provides dynamics services to optimise ERP and CRM project such as Enterprise Resources Planning (ERP)

  • Dynamics 365 business central
  • Dynamics 365 Finance and Operations

Customer Relationship Management (CRM)

  • Dynamics 365 Sales Enterprise
  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service
  • Dynamics 365 Project Service Automation
  • Dynamics 365 Marketing
  • Dynamics 365 Finance and Operations

ENTERPRISE RESOURCE PLANNING (ERP)

ERP is designed to improve the efficiency of business process to reduce overhead and cut costs. ERP focuses on all aspects of your business. It gazes inward at what your team is doing and how efficiently they are doing it. The benefits of ERP are that it can: 

  • Track business process 
  • Send alerts across departments 
  • Plan enterprise- level strategy 
  • Process orders, update accounts and trigger alerts 
  • Manage manufacturing and supply chains 
  • Track recruiting and hiring 
  • Manage payroll, benefits and personal information 

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

When you use CRM Software, it keeps your data secure and keeps you organised. A good CRM has social media tools that help you connect with your prospects in different ways. CRM is specifically designed to increase sales from both new and repeat customers. It’s also designed to improve relationships by enabling you to create a consistent high-quality experience for both customer and prospects. Fundamentally CRM can: 

  • Increase sales 
  • Improve customer relationships 
  • Connect with prospects 
  • Ensure quality service 

CRM gazes outward to where your team interacts with customers and prospects, therefore useful to your sales support and marketing teams. 

INTERESTED?  Here at Tiege Consult we will create customised training materials designed to reflect the way you work. Tiege Consult ensures a well implemented system to help your team. If you believe our Dynamics 365 services could be helpful in your organisation, get in touch.

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